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Contact Us

  • Colonial Mills
  • 1-800-343-9339
  • 77 Pawtucket Avenue Rumford, Rhode Island 02916

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About us

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Colonial Mills
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Skip the lead time. 20+ ready-to-ship collections are available right now! Click here to Shop READY-to-SHIP Rugs!

Use code SHIPNOW at checkout for an additional 25% off!
For the rest of our catalog, our team is hard at work preparing to bring you the same craftsmanship and American-made quality you've come to expect. Those orders will ship in aproximately three weeks or as promptly as possible as we scale back up. Stay tuned for more updates as we begin this exciting new chapter!
The Colonial Mills Team 

Care & Cleaning

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You’ve made a wise investment with your Colonial Mills braided area rug, and following these simple cleaning tips* will help extend the life of your rug.

How to Clean a Braided Rug and Accessories

At Colonial Mills, we recommend taking these steps when cleaning our braided home furnishings:

  • Retain the beauty and durability of your braided rug by regularly vacuuming with the hard surface attachment. Do not use the beater brush attachment which may damage the rug.
  • Spot clean braided rugs, storage and accessories with mild soap and water.
  • Indoor Outdoor storage, accessories and braided rugs may be hosed off to clean.
  • Small accessory items may be machine washed in cold water and laid flat to dry.
  • We recommend periodic professional dry cleaning for braided rugs. 

Braided Rug Maintenance

Keep your braided rugs as good as new with these useful tips:

  • You can simply sew a rug back together with a needle and strong thread if the threads holding the braids loosen or break.
  • Trim, never pull, loose ends.
  • What may appear to be an irregularity in color or construction is actually part of the homespun look.
  • Colonial Mills braided rugs can be reversed for twice the wear.

Floor Padding

Characteristics of Braided Décor

Keep these things in mind when purchasing braided area rugs, storage, and accessories

  • Slight irregularities are inherent to braided-texture products.
  • Minimal size, dye lot, and pattern repeat variations are to be expected from this handcrafted product.
  • Due to tight packaging for shipment, product may not lay flat: starting from the center, work wrinkles out with hands or pole.

Warranty & Returns

  • Colonial Mills offers a 30 day warranty against any manufacturing defects on all products.

 

* Cleaning and care may differ depending on product contents and attributes

For further advice, please contact Colonial Mills Customer Service at 401.724.6279 or toll free at 800.343.9339. You can also e-mail us at info@colonialmills.com for assistance.